Checking the default gateway of your Axis video unit

If the state of the video unit does not change from Waiting for connection to Connected when adding your Axis video unit in Stratocast™, you can check your video unit’s default gateway.

1. Open the video unit’s web page and log on. You must be connected to your client's network to be able to access the video unit's web page.
   Important: For the duration that your video unit is enrolled in Stratocast™, use your video unit's owner authentication key (OAK) as the password to log on to your video unit's Axis web page. If your OAK contains hyphens, omit them when entering your password.
2. Click Setup > Basic Setup > TCP/IP .
3. In the IPv4 Address Configuration group, make sure that the Default router field contains a valid IP address.
4. If the IP address is not correct, enter the correct address and then save your changes.