Technical support

2019-08-13Last updated

Genetec Inc. is committed to providing its worldwide clientele with the best technical support services available.

If you have questions, comments, or feedback, click to contact Stratocast™ support. For additional support, you can also access the GTAP Forum. This forum is an easy-to-use message board that clients and Genetec Inc. staff can use to communicate with each other and discuss various topics, ranging from technical questions to technology tips. You can sign up at https://portal.genetec.com/support/Register.aspx and then log in at https://gtapforum.genetec.com. You can also find information about all of our products on our TechDoc Hub.

For real-time updates about Stratocast™ system maintenance and service disruptions, you can follow @GenetecCloudOps on Twitter.