User levels

2022-06-01Last updated

A user level is an access requirement that defines a user's ability to perform certain tasks once logged on to Stratocast™. Excluding the cloud administrator of Genetec Inc., there are four user levels with varying privileges in Stratocast™.

How it works

Users are categorized in one of the following user levels:

The following table outlines the prominent tasks that each user level is allowed to perform.

Integrator administrator Integrator user Client administrator Client user
Adding integrator users Yes No No No
Modifying integrator users Yes No No No
Adding client accounts Yes Yes No No
Modifying client accounts Yes Yes No No
Adding client users Yes1 Yes1 Yes No
Modifying client users Yes1 Yes1 Yes No
Replacing the client administrator Yes Yes No No
Suspending and restoring client accounts Yes Yes No No
Adding cameras Yes Yes No No
Modifying camera settings Yes Yes No2 No
Monitoring in real time Yes1 Yes1 Yes Yes
Watching playback video Yes1 Yes1 Yes Yes
Adding bookmarks Yes1 Yes1 Yes Yes
Exporting video Yes1 Yes1 Yes Yes
Creating mobile authentication keys Yes Yes Yes Yes
Modifying mobile authentication keys Yes Yes Yes Yes
Restricting portal access No No Yes No
Adding Federation™ users Yes Yes No No
Adding a remote monitoring user Yes Yes Yes3 No

1 The integrator administrator and integrator user cannot perform these tasks if the client administrator has restricted access to their Stratocast™ portal.

2 The client administrator can update the thumbnail associated with the camera.

3 The client administrator can add a remote monitoring user if Stratocast™ support have enabled the function for the client account(s).