2022-06-01Last updated
Although the Federation™ user feature and remote
monitoring user feature are similar in concept, and both use the Federation™ role in Security Center, they each have a specific
function.
When to add Federation™ users
If your clients have a Security Center system and
want to view their Stratocast™ cameras from their local installation of
Security Desk, you can add them as Federation™ users. For example, as shown in the following image,
if your client has two separate Security Center
systems, one that is in Ottawa and the other in Vancouver, you can add a Federation™ user for both systems. As a result, both Federation™ users can view their remote camera in Yellowknife
through their respective Security
Desk
applications. You can add an unlimited number of Federation™ users per client account.
When to add remote monitoring users
If you want an integrator to monitor their client's premises and manage their client
accounts remotely, you can add them as a remote monitoring user. For example, as shown in
the following image, if you have a client that has a camera in Yellowknife and the client
does not want to monitor their premises, you can offer to monitor their premises as a
service. You can monitor their premises, even if your integrator, Charles, is located in
Toronto. By using the
Federation™ role in
Security Center, you can add Charles as a remote monitoring
user. As a result, Charles can view his client's camera in Yellowknife through his local
Security
Desk application. You can only add
one remote monitoring user per client account.
Note: The integrator user and integrator administrator user levels can add remote monitoring
users. Client administrators can also add a remote monitoring user if Stratocast™ support have enabled the function for the client
account(s).
