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Deleting integrator users
If an integrator user is no longer required, you can delete them so that they are permanently removed from your account.

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Integrators
- User levels
  A user level is an access requirement that defines a user's ability to perform certain tasks once logged on to Stratocast™. Excluding the cloud administrator of Genetec Inc., there are four user levels with varying privileges in Stratocast™.
- Integrator account types
  Account privileges, such as the number of cameras that you are allowed to add, are defined by the account type that you have been assigned.
- Adding integrator users
  As an integrator administrator, you can add other integrators to one or more of your Stratocast™ accounts so that they can help you manage your client accounts.
- Modifying integrator users
  After integrator users have been added to your integrator account, you can modify their information even if they have not yet activated their Stratocast™ account.
- Searching for integrator users
  If the list of integrator users is long and it is difficult to find a particular one, you can search for the user by name to find what you are looking for quickly.
- Deleting integrator users
  If an integrator user is no longer required, you can delete them so that they are permanently removed from your account.
- About Federation™
  Federation™ joins multiple, independent Genetec™ security systems into a single virtual system. With this feature, users on a central system, called the Federation host, can view and control entities that belong to remote systems.
- About Federation™ users and remote monitoring
  Although the Federation™ user feature and remote monitoring user feature are similar in concept, and both use the Federation™ role in Security Center, they each have a specific function.
- Adding remote monitoring users
  To allow integrators who use Security Center to manage their client accounts from their local installation of Security Desk, you can add a remote monitoring user and then configure the Federation™ role in Config Tool.
- Deleting the remote monitoring user
  An integrator user or integrator administrator can delete the remote monitoring user when remote access to the client account is no longer required.
- Adding Federation™ users
  To allow clients of Security Center to view and control their Stratocast™ cameras from their local installation of Security Desk, you can add Federation™ users and then configure the Federation™ role in Config Tool.
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Glossary

Deleting integrator users

2019-08-06

If an integrator user is no longer required, you can delete them so that they are permanently removed from your account.

What you should know

If the user is in the Waiting for Activation state, you can still modify or delete the user. This means that you can correct mistakes that you might have made when creating the user without having to wait for them to activate their account.

If a username is registered with multiple Stratocast™ accounts, you can delete it from one account without affecting the other accounts. For example, if a username is assigned to an integrator user in one Stratocast™ account and a client administrator in another account, deleting the integrator user does not delete the client administrator.

Procedure

If your username is registered to multiple Stratocast™ accounts, select an account.
Click Users, and then select an integrator from the Name column. If you have difficulty finding the integrator, you can search for it by using the Search box.

Important: Deleting an integrator does not delete the client accounts that are associated with that integrator, because client accounts are linked to their respective integrator accounts.
In the integrator's Edit page, click Delete and then Continue.

The State changes from Deleting to Deleted. The integrator is deleted and is no longer displayed in the integrator's Users page.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.