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Adding remote monitoring users
To allow integrators who use Security Center to manage their client accounts from their local installation of Security Desk, you can add a remote monitoring user and then configure the Federation™ role in Config Tool.

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- User levels
  A user level is an access requirement that defines a user's ability to perform certain tasks once logged on to Stratocast™. Excluding the cloud administrator of Genetec Inc., there are four user levels with varying privileges in Stratocast™.
- Integrator account types
  Account privileges, such as the number of cameras that you are allowed to add, are defined by the account type that you have been assigned.
- Adding integrator users
  As an integrator administrator, you can add other integrators to one or more of your Stratocast™ accounts so that they can help you manage your client accounts.
- Modifying integrator users
  After integrator users have been added to your integrator account, you can modify their information even if they have not yet activated their Stratocast™ account.
- Searching for integrator users
  If the list of integrator users is long and it is difficult to find a particular one, you can search for the user by name to find what you are looking for quickly.
- Deleting integrator users
  If an integrator user is no longer required, you can delete them so that they are permanently removed from your account.
- About Federation™
  Federation™ joins multiple, independent Genetec™ security systems into a single virtual system. With this feature, users on a central system, called the Federation host, can view and control entities that belong to remote systems.
- About Federation™ users and remote monitoring
  Although the Federation™ user feature and remote monitoring user feature are similar in concept, and both use the Federation™ role in Security Center, they each have a specific function.
- Adding remote monitoring users
  To allow integrators who use Security Center to manage their client accounts from their local installation of Security Desk, you can add a remote monitoring user and then configure the Federation™ role in Config Tool.
- Deleting the remote monitoring user
  An integrator user or integrator administrator can delete the remote monitoring user when remote access to the client account is no longer required.
- Adding Federation™ users
  To allow clients of Security Center to view and control their Stratocast™ cameras from their local installation of Security Desk, you can add Federation™ users and then configure the Federation™ role in Config Tool.
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Glossary

Adding remote monitoring users

2022-06-01

To allow integrators who use Security Center to manage their client accounts from their local installation of Security Desk, you can add a remote monitoring user and then configure the Federation™ role in Config Tool.

Before you begin

Make sure that you have created the client account that you want to add the remote monitoring user to.

What you should know

You can only add one remote monitoring user. From their local version of Security Desk, integrators that are assigned as remote monitoring users can manage the client accounts that they are associated with, as well as view and control their client's cameras.

Note: The integrator user and integrator administrator user levels can add remote monitoring users. Client administrators can also add a remote monitoring user if Stratocast™ support have enabled the function for the client account(s).

Procedure

If your username is registered to multiple Stratocast™ accounts, select an account.
Click Clients and then select an account from the Account name column.

Note: If you have difficulty finding the client account, you can search for it by using the Search box.
In the Remote monitoring users field of the Users section, click Create.

Note: If the Remote monitoring users field is not displayed, contact Stratocast™ support.
Enter a brief description to identify the user and then click Create remote monitoring user.
The User state field changes from Creating to Active. The remote monitoring user is added.
In the Connection details field, click Download and follow the onscreen instructions to open the text file or save it to your local drive.
A text file that contains the remote monitoring user's Security Center credentials is automatically generated.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.

After you finish

Using the Security Center credentials that were automatically generated, create a Federation™ role in Config Tool. For more information about the Federation™ feature, and how to create a Federation™ role in Config Tool, see the Security Center Administrator Guide.