After a client account has been created and an administrator has been assigned, you
can modify the account administrator's information after the client account is active.
What you should know
You can only modify a client administrator if the client account that they are
linked to is in the Active state. If the client administrator is in the
Waiting for Activation state, you can still make and save your changes. This
means that you can correct mistakes that you might have made when creating the client
administrator without having to wait for the administrator to activate their account, or
delete the client account and its associated cameras.
If you are the client
administrator, that is, you are either an integrator administrator or integrator
user whose username is also registered as the client administrator of a client
account, you can only modify your information by changing your personal
preferences.
Procedure
Click Clients, search for the client account, and then
select the administrator from the Administrator
column.
In the administrator’s Edit page, modify the following parameters, as
required:
First name
The user’s first name (or given name).
Last name
The user’s last name (or surname).
Phone number
The user's phone number.
Language
The language of the user interface. The user must log off and then
log on for this change to take effect.
Identity provider
The Internet site that provides the user with their user
account, which enables single sign-on access to the system.
Username
The username of the valid user account that is required to log on
to the system. To better manage your accounts, you can add the same username to multiple
Stratocast™ accounts and for different user levels. For example, the same username can be assigned for
an integrator user in one account and a client administrator in another
account.
Note: The Username field can only be edited after
the user has activated their account.
(Optional) Clear the Same as
username check box, and enter an email address if you want the
user to receive emails at a different email address to the one in the
Username field. Select this check box if you want the
Username and Email address
values to be the same.
Click Save, or navigate back to cancel your changes and
exit the page.
If you modified the Identity provider or
Username fields, you are notified that a new
activation email will be automatically sent. Click
Continue to send the new activation email.
The State field changes from Updating to
Active, or to Activation required if the client administrator has yet
to activate their Stratocast™ account. Your changes to the client
administrator are saved.