To receive notifications about your cameras on your phone or mobile device, you must
configure the push notification settings in your Stratocast™ mobile
app.
Push notifications are only accessible for Stratocast™ mobile
app end users. Integrators cannot access notifications or configuration settings
from the end-user accounts they manage because notifications are configured on
the mobile device.
The time it takes to receive a push notification on your mobile device might
vary depending on the connection between your device and the mobile service
provider, and also your device configuration settings.
The time shown in the notification text is when the motion detected event
occurred. If the camera is in another time zone, the event time refers to that
time zone.
If a camera is replaced by your integrator, the push notification schedule in
the mobile application must be setup again.
If a user logs off from the Stratocast™ mobile app, push
notifications are no longer received.
Procedure
Enable push notifications:
Launch the Stratocast™ mobile app, log on, and then go
to the Monitoring page.
Tap
and select Notifications.
In the Notifications page, tap a camera to start
configuring notifications for that device.
By default, the Enable Notifications Always
option is disabled for all cameras.
Tap Enable Notifications Always or swipe to the
right to enable notifications for the selected camera.
When this option is enabled, push notifications for the selected
camera can be received at any time during the Always
schedule.
To save your changes, tap Save and tap
Yes to confirm the change.
Tip: You can set one or more notification schedules for your
camera. This is useful when you do not want notifications from a
camera at all times, such as when you are physically in the same
room as the device.
Add a notification schedule:
In the Notifications page, Tap Add
Schedule (iOS) or tap to add a
schedule.
In the Add schedule (iOS) or
Notification schedule (Android) dialog box,
choose the days of the week that you need, and set the start time and
end time of the schedule.
Selected days are displayed in blue and unselected days are displayed
in white. The times are specific to the time zone of the camera, not
your Stratocast™ mobile app or the time zone set in the
client account information.
Tap Add when you have the schedule set the way
you want, and then tap Save.
Note: If the end time is earlier than the start time, the schedule is
processed as an overnight time range. For example, if Monday is
selected, with a start time of 9:00 pm and an end time of 6:00 am,
motion detected notifications are sent to your mobile
devices between 9:00 pm on Monday until 6:00 am on Tuesday
morning.
Enable or disable schedules as required:
On the Notifications page, use the slider
controls to enable or disable any of the listed schedules.
Tap Save, or tap Discard
or Cancel to revert to the previously saved
state.
(Optional) Modify or delete a schedule.
Tap a schedule to modify the selected days or the start time and end
time of the schedule.
Tap to delete any schedules that you no longer
require.
You will start to receive the notifications on your mobile device.
Notifications
continue to be received even if the Stratocast™ mobile app is closed
or your device is locked.
Example
After you finish
To view video associated with the motion detected event, tap the
notification to open it. The Stratocast™ mobile app opens with the
camera already selected and the video queued up to the time of the motion
detected event notification.