Replacing the client administrator

Once a client account is active, you can replace the current client administrator with another user, regardless of their user level or whether they have activated their Stratocast™ account.

1. If your username is registered to multiple Stratocast™ accounts, select an account.

   

2. Click Clients, and then search for or select an account from the Account name column.
3. In the Users section of the client's Edit page, click Replace administrator.
4. In the Replace account administrator page, enter the following parameters for the new client administrator:

   First name

   The user’s first name (or given name).

   Last name

   The user’s last name (or surname).

   Phone number

   The user's phone number.

   Language

   The language of the user interface. The user must log off and then log on for this change to take effect.

   Identity provider

   The Internet site that provides the user with their user account, which enables single sign-on access to the system.

   Username

   The username of the valid user account that is required to log on to the system. To better manage your accounts, you can add the same username to multiple Stratocast™ accounts and for different user levels. For example, the same username can be assigned for an integrator user in one account and a client administrator in another account.

   Note: The Username field can only be edited after the user has activated their account.

5. (Optional) Clear the Same as username check box, and enter an email address if you want the user to receive emails at a different email address to the one in the Username field. Select this check box if you want the Username and Email address values to be the same.
6. Click Create.