Logging on to the Stratocast™ client portal

After you have activated your user account through the activation link, you can log on to your Stratocast™ portal to monitor your premises.

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Before you begin

Make sure that you have activated your Stratocast™ account by clicking on the activation link in your email.
NOTE: If you have problems connecting or logging on to Stratocast™, contact your service provider.

To log on to Stratocast™:

  1. Using your web browser, go to app.stratocast.com.
  2. On the Stratocast™ logon page, click on a user account.
    You are redirected to your user account’s Sign-in page.
    NOTE: A valid user account from a supported identity provider is required whenever accessing Stratocast™.
  3. Sign in to your user account.
    If the Windows Azure Access Control Service (ACS) page appears. Select Remember this approval and then click Allow.
Your Stratocast™ home page appears and you are ready to use Stratocast™.
IMPORTANT: If an error message appears stating that your user account is not valid or that it has been suspended, contact your service provider. Suspended accounts take effect immediately. If your account is suspended while you are logged off of Stratocast™, access to your portal is denied upon your next login attempt. However, if your account is suspended while you are logged on to Stratocast™, the system automatically logs you off upon your first system action following the suspension (for example, opening a page), or once your session expires because you have surpassed 30 minutes of inactivity.