User levels

A user level is an access requirement that defines a user's ability to perform certain tasks once logged on to Stratocast™. Excluding the cloud administrator of Genetec Inc., there are four user levels with varying privileges in Stratocast™.

How it works

Users are categorized in one of the following user levels:
  • Integrator administrator:
    User level that is assigned by the Stratocast™ cloud administrator. The integrator administrator is the user level that has the most privileges. You can only have one integrator administrator per integrator account, but you can register the same username to multiple users.
  • Integrator user:
    User level that is assigned by the integrator administrator. The integrator user has the same privileges as the integrator administrator, except for the ability to add other integrator users. You can have an unlimited number of integrator users per integrator account, and they can each be assigned unique usernames or the same username.
  • Client administrator:
    User level that is assigned by either the integrator administrator or integrator user. The client administrator does not have all of the privileges that the integrator user levels have, but the client administrator can allow or restrict client user or remote monitoring user access to the Stratocast™ portal. You can only have one client administrator per client account, but you can register the same username to multiple users.
  • Client user:
    User level that is assigned by either the integrator administrator, integrator user, or the client administrator. You can only add a maximum of four client users per client account, and they can each be assigned unique usernames or the same username.
The following diagram illustrates the hierarchy of the user levels within Stratocast™.

The following table outlines the prominent tasks that each user level is allowed to perform.

  Integrator administrator Integrator user Client administrator Client user
Adding integrator users Yes No No No
Modifying integrator users Yes No No No
Adding client accounts Yes Yes No No
Modifying client accounts Yes Yes No No
Adding client users Yes1 Yes1 Yes No
Modifying client users Yes1 Yes1 Yes No
Replacing the client administrator Yes Yes No No
Suspending and restoring client accounts Yes Yes No No
Adding cameras Yes Yes No No
Modifying camera settings Yes Yes No2 No
Monitoring in real time Yes1 Yes1 Yes Yes
Watching playback video Yes1 Yes1 Yes Yes
Adding bookmarks Yes1 Yes1 Yes Yes
Exporting video Yes1 Yes1 Yes Yes
Creating mobile authentication keys Yes Yes Yes Yes
Modifying mobile authentication keys Yes Yes Yes Yes
Restricting portal access No No Yes No
Adding Federation™ users Yes Yes No No
Adding a remote monitoring user Yes Yes Yes3 No

1 The integrator administrator and integrator user cannot perform these tasks if the client administrator has restricted access to their Stratocast™ portal.

2 The client administrator can update the thumbnail associated with the camera.

3 The client administrator can add a remote monitoring user if Stratocast™ support have enabled the function for the client account(s).