Verifying whether remote users can monitor your Stratocast™
portal
2019-03-28Last updated
To ensure transparency between you, your service provider, and Genetec™ personnel, as a client administrator you can verify whether
others can monitor your Stratocast™ portal through remote monitoring
features such as Federation™.
What you should know
Remote monitoring features such as Security CenterFederation™ provides added security to your system, and
allows others to watch your video recordings and monitor your premises from their local
version of Security Desk.
Procedure
Click Configurations () and then
click the Privacy tab.
The following fields indicate whether remote users can monitor your
portal:
My Stratocast™ system is connected to
a Security Center system
Indicates whether a Security Center Federation user has
been added to the client's account. Clients that are assigned as Federation users can
view and control their Stratocast™ cameras from their local version of
Security Desk. Only your service provider can add you as a Federation users.
My Stratocast™ system is being
monitored by a monitoring facility
Indicates whether a remote monitoring user has been
added to a client's account. Users that are assigned as remote monitoring users can
manage their client accounts from their local installation of Security Desk. Only
service providers can add remote monitoring users.
Important: For security purposes, these settings cannot be modified.
In addition, these two settings are displayed only if your service provider
has the required privileges to add Federation™ users and remote monitoring users,
respectively.