Adding Hanwha Techwin cameras

2021-09-29Last updated

You can add Hanwha Techwin cameras to client accounts.

Before you begin

  • Complete the prerequisite steps.
  • Make sure that nobody is modifying the camera settings, either on the camera itself or through the camera manufacturer's web page.

What you should know

Depending on your account type, you might be limited to the number of cameras that you can add. If you receive a message to that effect, contact the Stratocast™ sales team for more information.

Procedure

  1. Log on to Stratocast™ using your integrator credentials.
  2. From the Client Accounts page, click in the Number of devices column.
  3. Click Enroll a device and select the type of device. Enter the following and then click Next:
    Name
    The name of your device, as identified on the customer’s Devices page. If there are many devices, enter a name that is easy to recognize and find.
    Time zone
    The time zone that the video unit is installed in.
    Manufacturer
    The device manufacturer.
    Tip: Make sure you select the HanwhaTechwin manufacturer.
    Enroll a device dialog in Stratocast showing video unit information step with HanwhaTechwin manufacturer selected.
    Note: If your required manufacturer is not displayed in the drop-down list, contact Stratocast support.
  4. In the Authenticate video unit window, enter the camera's MAC address, then click Next.
    Enroll a device dialog in Stratocast showing video unit authentication step with the MAC address information field completed.
    Tip: You can retrieve the MAC address information from the Wisenet Device Manager, from the sticker on the camera box, or from the sticker located on the camera.
    Wait a few minutes for Stratocast to create an activation code.
    Enroll a device dialog in Stratocast showing the activation step for a camera connecting to Stratocast™ with the activation code field completed.
  5. Copy the activation code.
  6. In a Web browser, return to the camera's registration page, paste the activation code into the Activation code field, and click Activation.
    Tip: You can reopen the page using the URL https://<IP Address>/Stratocast. Note that the URL is case-sensitive.
    Camera web page showing the Stratocast™ Simplified enrollment section with a camera activation code specified.
    When the status changes from Activation started to Device connected, the enrollment process is complete.
    Camera web page showing the Stratocast™ Simplified enrollment section showing the Device Connected state.
    If your camera displays the Stratocast package under the CloudManagement section, the enrollment page will look as follows:
    Camera web page showing the Stratocast™ CloudManagement section including the camera activation code enrollment page.
    The process is identical, paste in the activation code and click Activation.
    Camera web page showing the Stratocast™ CloudManagement section including the camera activation code enrollment page with an activation code highlighted.
    After the camera has connected to Stratocast, the Enroll a device window is displayed.
  7. Choose a subscription plan and click Next.
    You can choose any of the 3 plans listed.
    Enroll a device dialog in Stratocast showing the subscription step with a subscription plan setting selected.
    1. Configure the resolution, frame rate, and bit rate.
      Enroll a device dialog in Stratocast showing the video configuration step with some video settings highlighted.
      Tip: If you are unsure which settings to use, choose the maximum available for each setting.
    2. Click Enroll.
      The camera starts recording to Stratocast.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.