Deleting client users

2019-08-06Last updated

If a client user is no longer required, you can delete them so that they are permanently removed from your account.

What you should know

If the user is in the Waiting for Activation state, you can still modify or delete the user. This means that you can correct mistakes that you might have made when creating the user without having to wait for them to activate their account.

If a username is registered with multiple Stratocast™ accounts, you can delete it from one account without affecting the other accounts. For example, if a username is assigned to a client user in one Stratocast™ account and a client administrator in another account, deleting the client user does not delete the client administrator.


  1. If your username is registered to multiple Stratocast™ accounts, select an account.
  2. Click Configurations (), and then click the Additional users tab.
  3. Search for or select a user, and then click Edit details.
  4. In the Edit dialog box, click Delete and then Continue.
The status message Deleting is displayed onscreen until the user is deleted.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.