Modifying NAS volume settings

2017-09-18Last updated

After your device has been added, you can modify the settings of each enrolled device individually.

What you should know

When you modify the settings of a NAS volume, the changes are automatically pushed to the camera that is connected to that NAS volume. NAS volume changes, such as the name and storage size, do not trigger an automatic camera update, but changes to the shared folder or IP address do.

Devices that have one or more system events associated with them can be deleted or modified. Once a device is deleted, the system events for that device are also deleted and no longer appear on the Health monitoring page and in the health dashboard.

Procedure

  1. Click Clients and then, from the Number of devices column, click the client account that the device is added to.
  2. On the client's Devices page, click the NAS volume and then set the following, as required:
    Name
    The name of your device, as identified on the customer’s Devices page. If there are many devices, enter a name that is easy to recognize and find.
    Serial number
    A unique code that is assigned to the device by its manufacturer and is used for identification purposes.
    Manufacturer and model
    The manufacturer and model of your NAS volume. Although you can add any model of NAS volume, only those that appear in Stratocast™ have been certified and are fully supported. Refer to the product documentation that is provided by your device manufacturer for information about your device.
    Storage size (GB)
    The total amount of files, in gigabytes, that the NAS volume can store on its hard disk. To ensure accurate storage estimates, it is recommended to enter the correct storage size whenever adding a NAS volume or modifying its settings.
    IP address or hostname
    The IP address or hostname that is specific to your NAS volume. Like every other device on your network, the NAS volume has a unique IP address assigned to it so that it can be identified and communicate with the other network devices. The value you enter in this field appears as part of the network path for that NAS volume. IP addresses can either be static, meaning that they never change, or dynamic. Dynamic IP addresses might change over time.
    Best Practice: Because a dynamic IP address (DHCP) might change over time, it is recommended to assign a static IP address. This makes it easier for the system to always remember the IP address of your NAS volume.
    Shared folder
    The folder on the NAS volume that can be accessed by other network members. The shared folder contains the video recordings from the camera that is connected to the NAS volume. You must only define one shared folder per NAS volume, and the name of the shared folder must be unique. The value you enter in this field appears as part of the network path for that NAS volume.
    Important: If the NAS volume is going to replace an existing one, the names of both shared folders must be the same.
    Username
    The username of the NAS volume. Create this credential so that only those that know it can access files on the NAS volume. Also, video units, such as Axis cameras, use this credential to get permission to record video on the NAS volume.
    Password
    The password of the NAS volume. Create this credential so that only those that know it can access files on the NAS volume. Also, video units, such as Axis cameras, use this credential to get permission to record video on the NAS volume. You can choose to show the password or hide it from other users. You can change this setting on the NAS volume Edit page once the NAS volume has been added.
    Important: You must create a unique username and password for each camera on the NAS.
  3. In the Storage information section, make sure that there is enough estimated storage space for the camera that is recording on the NAS volume.
  4. To change the video configuration of the camera recording on a NAS volume, or to adjust the retention period, click the camera name in the Storage information section of the page.
    The camera's Edit page opens. You can make the required changes in the Camera setup section of this page.
  5. Click Save, or navigate back to exit the page and cancel your changes.
If you click Save, the State field changes from Updating to Enrolled. The changes to the NAS volume settings are saved.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.