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Stratocast™ accounts
A Stratocast™ account is a collection of user-related and geographical information for a given company in a given location, and the arrangement with which that company can use the services offered by Stratocast™. There are two types of accounts: integrator accounts and client accounts.
Activating your Stratocast™ account
To be able to use Stratocast™, you must activate your Stratocast™ account once you receive your activation email.

Preface
Getting started
- What is Stratocast™?
  Stratocast™ is a cloud-based video monitoring system that makes the adoption of network video security solutions easy. With Stratocast™, you can connect to your business wherever you go. Using the Microsoft Windows Azure cloud-computing platform, Stratocast™ eliminates the need for on-site servers. As a result, installation time is reduced and you can begin monitoring your premises quickly.
- Stratocast™ accounts
  A Stratocast™ account is a collection of user-related and geographical information for a given company in a given location, and the arrangement with which that company can use the services offered by Stratocast™. There are two types of accounts: integrator accounts and client accounts.
  - About usernames
    A username is an access credential that is comprised of a valid email address from one of the supported identity providers. A username can be registered to multiple Stratocast™ accounts (multi-account username), and must be activated by the user only once before logging on to any of the accounts that the username is registered to.
  - Activating your Stratocast™ account
    To be able to use Stratocast™, you must activate your Stratocast™ account once you receive your activation email.
  - Logging on to the Stratocast™ integrator portal
    After you have activated your user account through the activation link, you can log on to your Stratocast™ portal to create and manage your clients and integrators.
  - Logging on using Organizational Account
    The first time you log on using an organizational account, you must perform an initial set up in Stratocast™.
  - Logging off from Stratocast™
    To exit from Stratocast™, you can log off and then choose to go back to the homepage or sign out of your user account.
- Firewall settings
  The ports must be open and redirected for firewall and network address translation purposes.
- Homepage overview
  The homepage is your starting point for all of your client and integrator needs. You can access the homepage from any page in Stratocast™.
- Changing your personal preferences
  To change the language of the user interface or enable camera-related notifications, you can change your personal preferences once your Stratocast™ account is active.
- Stratocast™ videos
  Use the Stratocast™ training videos to help you learn about key features and understand the product. You can access all the videos in one place, the Stratocast™ videos channel.
- About Stratocast™ mobile apps
  Stratocast™ mobile apps are the mobile version of Stratocast™ that you can use to connect to your system remotely over WiFi or cellular networks. With the Stratocast™ mobile apps, you can monitor your premises directly from your mobile devices.
Release notes
Check out what's new in the latest release of Stratocast
Integrators
Client accounts
Video units
Network attached storage
Basic monitoring
Bookmarks
Video export
Video recording
Health monitoring
Account management
Additional resources
Glossary

Activating your Stratocast™ account

2022-01-27

To be able to use Stratocast™, you must activate your Stratocast™ account once you receive your activation email.

Before you begin

Make sure that you have a valid user account.
Make sure that you have a secure connection to the web.
Enable cookies and JavaScript in the web browser that you are using.

What you should know

A user only receives an activation email once their username is assigned to an account for the first time. If the username gets assigned to another account subsequently, the user only receives an email confirming their registration to this new site, and activation is not required. Also, users who have been deleted and then added again must re-activate their Stratocast™ account.

Procedure

Sign in to your user account from your identity provider (for example, Microsoft's Windows Live ).
Click the activation link in your welcome email.

Important: If you do not have this email in either your Inbox or Spam (or Junk) folders, contact Stratocast™ support.

You are redirected to Stratocast™'s activation page.
Click on the first step to sign out of your user account.
This prevents the wrong account from being associated with your log on. Clicking the Sign Out button will open the logon homepage in a new tab. You can safely close this new tab and move back to the previous one, where the Log On button is now enabled.

Your identity provider's sign-in page opens in a separate tab.
Reselect the browser tab with Stratocast™'s activation page, and then click on the second step to sign in to your user account again.

Note: If you are logging on for the first time, the Windows Azure Access Control Service (ACS) page is displayed. Select Remember this approval and then click Allow.

After a few seconds, your Stratocast™ account is active.
Click Connect to Stratocast™ and then log on using your user account from your identity provider.