Preparing to add Bosch cameras

2022-01-14Last updated

Before adding a Bosch camera to your client account, you must complete pre-installation steps such as validating that your camera model and firmware version are supported by Stratocast™, opening the default ports, and obtaining the MAC address of your camera.

Before you begin

This procedure assumes that you already have access to a Stratocast integrator account.

What you should know

You must log into the camera's web page to configure the connection to Stratocast. Doing so requires the IP address of the camera (the URL to access the camera is the local IP address, simply paste it into the browser address bar).

Procedure

  1. Ensure that the video unit is Supported by Stratocast™ and that it is running the recommended firmware version for your device.
  2. Get the camera's MAC address, which is usually printed on a label located on the bottom of the camera.
    If you cannot find the MAC address, contact the camera manufacturer.
  3. Power on the camera, connect it to your network, and wait until it is online.
  4. Get the URL of the camera's web page and the user credentials to log in as the camera administrator.
  5. Open the following outbound ports:
    Port 80, 443
    Stratocast™ camera enrollment service (es.stratocast.com)
    Ports 22000
    Device load balancer
    Ports 22001 - 22050
    Upload camera video stream to Stratocast™
  6. Best Practice: Use the Bosch Configuration Manager to identify your camera's IP address.
    The utility scans the local network and lists the IP address of any cameras it finds.
    Bosch Configuration Manager tool with camera IP addresses highlighted.
  7. Log into your camera.
    By default the camera does not have a login credential. If this has changed, see your Bosch documentation or contact support.
  8. Ensure the camera connects to the Internet.
    Cameras connect automatically, using a dynamic IP address, with most connections.
    Note: If a fixed IP address is used, you must set the gateway, primary DNS, and secondary DNS fields to validate the address; otherwise, the camera cannot authenticate to Stratocast™.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.

After you finish

Do one of the following: