Overview of the Health monitoring page

The Health monitoring page shows a list of your clients' current system events and provides a detailed description of each event. The Health monitoring page is automatically refreshed every two minutes.

From your Stratocast™ homepage, you can open the Health monitoring page by clicking Health ( ), or by clicking See all system events from the health dashboard. For each system event, the Health monitoring page provides the following information:

Severity

The urgency of the system event. System events are categorized in one of the following severity levels: ▪ Error (): The Error severity level indicates that the system event is critical. To have your system continue running smoothly and not incur the loss of information, immediate attention is required. ▪ Warning (): The Warning severity level indicates that the system event is not critical. Although immediate attention is not required, it is recommended to correct the issue as soon as possible.

Client name

The name of your client’s account. This is the name that the client is identified by in the Client accounts page.

Source

The source device or entity that the system event is generated from.

Event description

A concise description of the system event. This description also appears in the health dashboard on the homepage.

Event source timestamp

The time and date that the system event occurred. The timestamp corresponds the geographical location of the source device.

Time zone offset

The time difference, expressed in hours and minutes, between a given geographical location and the Coordinated Universal Time (UTC) time zone.