2022-06-01Last updated
Although the Federation™ user feature and remote
monitoring user feature are similar in concept, and both use the Federation™ role in Security Center, they each have a specific
function.
When to add Federation™ users
If your clients have a Security Center system and
want to view their Stratocast™ cameras from their local installation of
Security Desk, you can add them as Federation™ users. For example, as shown in the following image,
if your client has two separate Security Center
systems, one that is in Ottawa and the other in Vancouver, you can add a Federation™ user for both systems. As a result, both Federation™ users can view their remote camera in Yellowknife
through their respective Security Desk
applications. You can add an unlimited number of Federation™ users per client account.
![When to add Federation™ users](IMG/omt1700374672418.svg)
When to add remote monitoring users
If you want an integrator to monitor their client's premises and manage their client
accounts remotely, you can add them as a remote monitoring user. For example, as shown in
the following image, if you have a client that has a camera in Yellowknife and the client
does not want to monitor their premises, you can offer to monitor their premises as a
service. You can monitor their premises, even if your integrator, Charles, is located in
Toronto. By using the Federation™ role in Security Center, you can add Charles as a remote monitoring
user. As a result, Charles can view his client's camera in Yellowknife through his local
Security Desk application. You can only add
one remote monitoring user per client account.
Note: The integrator user and integrator administrator user levels can add remote monitoring
users. Client administrators can also add a remote monitoring user if Stratocast™ support have enabled the function for the client
account(s).
![When to add remote monitoring users](IMG/rqt1700374673434.svg)